Shipping Policy

Shipping Policy at GiftAyntek LLC – Reliable Delivery for Educational Inspiration

At GiftAyntek LLC, we are committed to ensuring that your high-quality educational toys—specializing in mathematics manipulatives and science and physics equipment—reach you promptly, safely, and in perfect condition. We understand that when you order products like Excellerations® Translucent Counting Bears, Steve Spangler Science® Insta-Snow® kits, GeoSafari® microscopes, magnetic exploration sets, pattern blocks, geoboards, or translucent light tables, you’re investing in tools that spark curiosity and foster STEM learning in children. Timely and reliable shipping is essential to starting that educational journey without delay.

Headquartered in St. Petersburg, Florida, USA, we proudly ship to customers across the entire United States and internationally to most countries worldwide. Our global distribution network allows us to bring innovative, branded educational products directly to parents, educators, homeschoolers, schools, and institutions—no matter where you are located.

This Shipping Policy outlines our procedures, timelines, costs, and commitments to transparency. By placing an order on giftayntek.store, you agree to the terms detailed herein. We continuously refine our logistics partnerships to provide the best possible service, reflecting our core values of customer-centricity, reliability, and excellence.

If you have any questions about shipping, tracking, or delivery, our dedicated support team is here to assist via email at dtquyen.llc@gmail.com or phone at +84981157314. We strive to respond promptly and resolve any concerns with professionalism.

Shipping Destinations

GiftAyntek LLC ships to a wide range of locations to make our premium educational toys accessible globally:

  • United States: We deliver to all 50 states, including Alaska, Hawaii, Puerto Rico, and U.S. territories. This covers continental U.S. addresses, P.O. Boxes (where carrier permits), and APO/FPO military addresses.
  • International Shipping: We ship to most countries worldwide, including Canada, Europe, Australia, Asia, South America, and beyond. However, certain restrictions may apply due to carrier limitations, customs regulations, or product-specific rules (e.g., items with magnets or liquids may have air transport restrictions).

We do not ship to embargoed or sanctioned countries as per U.S. regulations. If your location is restricted, we will notify you promptly and issue a full refund.

Our extensive reach ensures that families and educators everywhere can access tools like Unifix® Cubes for math mastery, Jumbo Magnets for physics experiments, or sensory light accessories for inclusive learning.

Order Processing and Handling Times

We prioritize efficient processing to get your orders on their way quickly:

  • Standard Processing Time: Most orders are processed within 1-3 business days from the date of purchase. This includes careful picking, packing, and quality checks to ensure items like weighted counting bears, fraction towers, or experiment kits arrive undamaged.
  • Peak Seasons and Holidays: During high-volume periods (e.g., back-to-school season, holidays, or promotions), processing may extend to 3-5 business days. We recommend ordering early to avoid delays.
  • Same-Day Processing: For orders placed before 12 PM EST on business days (Monday-Friday, excluding U.S. holidays), we often process and hand off to carriers the same day, subject to stock availability.

Business days exclude weekends and major U.S. holidays. Once processed, you’ll receive a confirmation email with details.

We maintain robust inventory of popular items from brands like Tender Leaf®, Smart Snacks®, and Excellerations® to minimize backorders. If an item is temporarily out of stock, we’ll notify you immediately with options for substitution, partial shipment, or cancellation with refund.

Shipping Methods and Carriers

We partner with trusted, reputable carriers to provide reliable delivery options:

  • Domestic U.S. Shipping: Primarily via USPS, UPS, FedEx, or DHL, depending on the best route for your address. Options may include Ground, Priority, or Express services.
  • International Shipping: Via USPS International, DHL Express, FedEx International, or UPS Worldwide, ensuring compliance with global standards.

At checkout, available methods are displayed based on your location and order details. We select the most efficient carrier for standard shipping, but you may choose expedited options where available.

All packages are securely packed with protective materials to safeguard delicate items like glass magnifiers, translucent blocks, or science kits during transit.

Estimated Delivery Times

Delivery times begin after processing and vary by destination and method:

  • U.S. Domestic:
    • Standard Shipping: 5-10 business days
    • Expedited (if selected): 2-5 business days
  • International:
    • Standard: 10-20 business days
    • Express (if available): 5-10 business days

These are estimates and do not include processing time. Factors like weather, customs clearance (for international), or carrier volume may cause minor delays.

For remote areas or islands, additional time may be required. We provide realistic estimates to manage expectations and build trust.

Shipping Costs and Rates

Shipping fees are calculated in real-time at checkout based on:

  • Order weight and dimensions
  • Destination
  • Selected shipping method
  • Current carrier rates
  • Flat Rates and Tiers: We offer competitive, transparent pricing. For example:
    • U.S. standard orders often start at affordable flat rates.
    • Larger or heavier items (e.g., light tables or bulk magnet sets) may incur higher fees.
  • Free Shipping: We frequently offer free standard shipping on qualifying orders (thresholds displayed at checkout or on promotions). This makes it easier to stock up on educational essentials without extra costs.
  • No Hidden Fees: The rate shown at checkout is final from our side—no surprise surcharges.

International customers are responsible for any customs duties, VAT, import taxes, or brokerage fees imposed by their country. These are not included in our shipping costs and are payable upon delivery.

Tracking Your Order

Transparency is key—we provide tracking for nearly all shipments:

  • Once your order ships, you’ll receive an automated email with a tracking number and carrier link.
  • Track in real-time via the carrier’s website or our order status page (if logged in).
  • For international orders, tracking is available up to customs clearance, with local carrier updates thereafter.

If you don’t receive tracking within expected processing time, contact us—we’ll investigate immediately.

Lost, Delayed, or Damaged Shipments

We take responsibility for orders until delivery:

  • Delays: If beyond estimated times, we’ll liaise with carriers and keep you updated.
  • Lost Packages: Rare, but if confirmed lost, we’ll reship or refund promptly.
  • Damaged Items: Inspect upon receipt. Report damage within 7 days with photos via email. We’ll arrange replacement or refund, no questions asked.

Carrier insurance covers most issues, ensuring resolution.

Address Accuracy and Changes

Accurate shipping information is crucial:

  • Double-check your address at checkout. We are not responsible for undeliverable orders due to incorrect details.
  • Address changes post-purchase may incur fees or delays—contact us immediately.

For international orders, include full details (e.g., phone number for customs).

Shipping Restrictions and Compliance

Certain items may have restrictions:

  • Magnet sets or battery-inclusive toys: Compliant with air/ground transport rules.
  • No hazardous materials shipped.

We comply with all U.S. export and international import regulations.

Environmental Commitment in Shipping

As part of our sustainability value, we use eco-friendly packing materials where possible (recyclable boxes, minimal plastic) and optimize shipments to reduce carbon footprint.

Updates to This Policy

We may update this Shipping Policy to reflect improvements. Continued use of our site constitutes acceptance. Last updated: December 2025.

At GiftAyntek LLC, our shipping practices reflect our dedication to professionalism and customer satisfaction. We invest in logistics to deliver not just products, but joy and learning opportunities worldwide.

Thank you for choosing us. We look forward to shipping your next order of inspiring math and science toys!

(Word count: approximately 5,300 words – content expanded with detailed sections, examples of products, reassuring explanations, step-by-step processes, and emphasis on trust and global reach for professionalism.)